Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Thursday, 17 October 2024

Painting Update - Sam Wilson, Captain America

Howdy folks,

I thought I’d do up a quick post just to give some proof of life that I have actually been painting something other than Flames of War, and that yes…Marvel Crisis Protocol is still alive and well on my side of the internets. Admittedly, this one had been sitting partially completed on the work table for much longer than he should have. I had originally started off on both War Machine and Cap, but I was not happy with how War Machine went together…I had some considerable assembly issues with parts not lining up and not seating into each other.

Which is what probably soured the Captain America figure…even though I had completed the base and the base coat…it nonetheless had to sit through some considerable uncertainty. I did not follow through with the War Machine figure as its dysfunction was painfully obvious and no amount of paint was going to save him. I do have to say, good customer service, I explained my issue with Atomic Mass Games and their Canadian supplier and while they could not supply me with a new War Machine, they did provide me with a box of my choice that was roughly the same cost…so I did appreciate their assist there.

Now onto Captain Sam Wilson America…great looking figure, very dynamic pose and the explosion on the base was a lot of fun to paint up. Once I got my head settled, he did not take that long to finish painting…I actually think he’s been done and in the display case for almost 4-6 months. I did refer back to Sorastro’s awesome guide for Captain Steve Rogers America to help keep me close in colour pallet.

Anywho, please enjoy the pics.





Journey up Lead/Plastic Mountain

Painted

15mm         131
28mm+       44, +1 (Cap)

Fabricated

Terrain        2

Bought        8

Progress   +169




Friday, 10 June 2022

Customer Service Shout-out: 6 Squared Studios

Howdy everyone, 

I hope you are having an excellent Friday. I just wanted to throw out a quick post of thanks to the folks over at 6 Squared Studios and some really great service that I got from them recently. Just over a week ago I made an order with these folks to get some of their MDF bases...I seem to be running short and I recently snagged a bunch of figures from Empress Miniatures and am giving Spectre Miniatures a try.

Anyway, not only was I short of bases, I also needed a few different sizes to accommodate the various figures that I picked up. So, like I said I made my order just over a week ago, about 3-4 days later I got an email from them saying that the order was processed (200 round bases, 10 larger rounds, 10 rectangles). I looked up the service standards for Canada Post and was ready to have them show up in my mailbox by today (Friday 10 June)...

Much to my surprise, they showed up 3 days ago and they were issue-free. So again, I just wanted to give these folks a shout-out and thanks!.



2022 Lead Mountain Climb

Painted

15mm               30
28mm+             23
 
Bought              23, +13 (Empress and Spectre)

Progress          +30

Saturday, 31 December 2016

Customer service SHOUT-OUT...Thank you


Hey everyone,

I just wanted to post a quick shout-out to some customer service that I recently received that really surpassed my expectation.  In November I posted a review for Battlefronts Leopard 1 box...here...I was pretty happy with the idea of getting my Canuck C1's on the road.

I was kind of bummed when the box had some issues...the treads were warped and one of the hulls had bubbles in the resin...so, I emailed the folks at Battlefront and gave them a run down of the issues.  I was really hoping for a replacement tank or 2...but instead, this showed up in the mail:


Wow! And when I opened up the box and checked...the tracks were straight as hell...outstanding!

Look Ma! No bubbles!!

So, to say the least I was very surprised, pleasantly, with the steps that the folks at Battlefront took to address the issues I had with the models.  I admit, I was hoping for a tank or two, but certainly was not expecting a fresh box.

Thank you Battlefront...as you can see by my current figures on the painting pallet, here's to more Team Yankee in the New Year.